Federal, state/provincial, and local governments along with other public service providers are facing unprecedented challenges. Maintaining citizen safety, security, and quality of life has never been more critical. Public organizations are expected to perform their customary responsibilities with excellence while taking on imperatives that range from homeland defense to electronic services, from information sharing to information assurance. They must also work in close collaboration with colleagues both inside and outside their own organizations to respond to the high public expectations.
Today, citizens demand more and better services from government and public service providers – simpler, faster, more accessible, lower cost, and better quality.
Digital Government is about transforming business processes across government - on local, state, national, and global levels – to allow citizens’ easier, more convenient, secure access to government and public services. It encompasses technologies that enable everything from electronic tax filing to digital town halls. At its best, it promotes information sharing while protecting citizen privacy.
Enercom incorporates technology as the driver to lead the journey of public sector and government transformation to higher level of performance and smartness. Transparency, responsibilities, citizens’ participation, collaboration, safety, security, integration, efficiency, cost saving, effectiveness, innovation, quality, and speed are the results of this journey. Technologies and initiatives such as cloud computing, big data, analytics, geomatics, location-based services, consolidation, and shared services play a big role in the transformation process.